Shelf Life of Normal

We may view “normal” as a destination. In reality, it is a point on a continuum of perpetual motion. What does this mean for organizations? Check out this video for more.           Search for: Recent Posts Shelf Life of Normal To Navigate Disruption in...
Master Your Metrics

Master Your Metrics

When compliance and business development work in tandem, everyone wins. The bottom-line matters. The key question: What is the right bottom line for our business? We often hear leaders announce plans to cut expenses without impacting the customer experience. Great...
The Power of the Process

The Power of the Process

When compliance and business development work in tandem, everyone wins. Recently, I was engaged to lead a strategic planning exercise for a company navigating challenges resulting from the Covid pandemic. The first meeting was with a board member and the CEO to...