My daughter encountered scope creep recently after spotting a cockroach in her old, Queens, N.Y., apartment building. In a moment of courage for someone with an insect phobia, she grabbed a broom and a dustpan, scooped up the cockroach, and quickly walked the insect...
It’s said that in Hollywood, there are only a handful of basic movie plots: David and Goliath, rags to riches, quest, comedy, tragedy, rebirth. Characters, twists and turns, and the details vary, but every movie storyline is built from these basics. In the business...
Madison Square Garden in July 1928 was buzzing with motor car enthusiasts, press and curious spectators, as a major industry event was unfolding. The site amplified the fanfare surrounding the introduction of a new automobile brand. On cue, curtains open from a side...
One night, after a baseball game, three umpires decided to go out for pizza and talk about the games they each worked that evening. Conversation quickly moved to one of the most difficult challenges umpires face – calling balls versus strikes. The first umpire...
As a life-long Beatles fan, I eagerly awaited the release of director Peter Jackson’s marathon documentary about the closing chapter in the legendary band’s story. Three episodes distill 57 hours of film footage and 150 hours of audio conversation into about 8 hours...
In business, across industries, every activity is part of a larger process, whether that process is formally defined or not. Every process must align with a purpose, and activity-process connectivity is stronger when intentionally designed. When the connection between...